Duraco Windows - Winnipeg Unacceptable Duraco Doors - storm-tite
The company installed 3 doors, then reinstalled new doors after our many complaints of warped storm doors which they admitted were faulty doors from the manufacurer.We still could see outside along the door edges and snow would drift into our entrance, again they came to look and said they now realized that the weather stripping was the problem and that their company was in the process of making a better stripping and they would install it in 6-8 weeks.
The guy from Storm-tite said, it's Winnipeg-of course the doors are going to warp! THAT was the wrong answer.
They installed the new stripping and we could STILL see outside along 3 edges, they put sticky square white pads along the frame and said OK, they were done! The last contact was they sent out someone on behalf of the manufacturer to review, this person said to us that they are warped and were poorly installed.
We followed up again with the installed on what was going to be done, they said the file is closed as the outcome was that the doors were within THEIR acceptable standards!!