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Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
We went with Duraco Windows because a family friend recommended them and was a aquantance of the owner/ president / CEO ( Matt ) Even though they were higher in cost , This all started late fall of 2017! Little did we know how this company actually operates The...
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Anonymous
Anonymous

You should see my *** job!!! Over a year and still not done! It’s so bad and they avoid contact. Verbally they promise the world to try to get that contract signed, then you g...

1.1
I didn't like
  • Not fulfilling contract
#1328941
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Duraco Windows - Lifetime Warranty
Duraco Windows - Lifetime Warranty
We built a new house in 2005. Some of the windows we purchased for the house were Duraco but the majority of the windows were from a larger, national brand window manufacturer. All of the windows from both manufacturers were triple pane, argon filled and low E glass....
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Anonymous
Anonymous

Dealing with Matt , same here emails and no response Deal with Ally !! Sent another Email last nite More for documentation about no response issues She responded via email Sam...

Anonymous
Anonymous

They did not honour warranty on my fathers window either!!

1.0
I didn't like
  • Not honouring their advertised lifetime warranty
#1222067
Reply to reviews
We purchased windows through Duraco and after they talked to us about a promotion about if we got referred from someone about getting windows from Duraco that customer who referred us would receive a 100.00 gift card and we would get a 50.00 gift card! As soon as...
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#1327030
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I’m beyond upset with Duraco Windows. I’m kicking myself for not canceling when my gut told me too. They over cut the opening. Damaged walls, floor, stucco, etc. Left garbage in my yard and blamed their subcontractors, saying it was their job. Sat for over a week. They...
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Anonymous
Anonymous

We never or the person that refered them Never got theirs as well Song and dance to make a sale

Anonymous
Anonymous

Just read another review and the referral reward of a gift card was also offered to my neighbor! I need to ask if they received it yet! My bet no!

1.0
#1341032
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Duraco Windows - No show consultant

Canceled first meeting 15 minutes before appointment Did not show for May28 th 6 pm meeting No call
#1266401
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Duraco Windows Window Installation Review

Duraco Windows - Simple Review #1482034561
Appalling customer service. They don't return phone calls or emails. You have to chase them to confirm appointments and schedule repairs. Their products are terrible, easily warp. Installation is also very very poor. Shop elsewhere.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
#975314
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Window was not installed properly. It took him over 3 days to install 1 window. Never done properly. Still waiting for proper repairs. Blamed his helpers and the company.(Oh waiting for them to rebuild the frames)   3 years Still waiting. $4500 gone. Many,...
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Anonymous
Anonymous

My story is ten times worse. I will post it. They not only installed incorrectly, they damaged furniture and my home

Kenora, Ontario
#778723
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Duraco Windows Window Installation Review

I ordered 2 windows and a patio door from Duraco and they were ready in the time outlined. The appointment was set up for their installation. They came when they said they would. They installed the windows and the glass. They cleaned up after themselves. I am SUPER happy with the experience.
5.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
#955708
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I wish that I had read these reviews before hiring them. Knowing what I know now about this company, I would never have used them. Stay far away from this company! Very dishonest and absolutely no customer service. And the product is not great either. They offer...
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Anonymous
Sharon

I also have purchased duraco windows, can't seem to have my 25 year warranty used. The windows have lost there seal and are of no value I will never buy windows from them agai...

1.0
#697708
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Contact Duraco Windows

Mailing Address:
Duraco Windows
90 Hutchings St.
Winnipeg, MB, Canada R2X 2X1
Phone:
(800) 667-0155
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The IGMAC certification that is needed in order for duraco to make windows with the safety star rating of approval was obtained by submitting sealed units for testing of which only 2 attempts were allowed to be made. They did not pass the first and bairly passed the...
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Anonymous
Anonymous

we know who you are. And this is slander. we are looking into this now.

#475065
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