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I’m beyond upset with Duraco Windows. I’m kicking myself for not canceling when my gut told me too. They over cut the opening. Damaged walls, floor, stucco, etc. Left garbage in my yard and blamed their subcontractors, saying it was their job. Sat for over a week. They...
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Company wrote 0 public responses to the review from Aug 28.
Anonymous
Anonymous

We never or the person that refered them Never got theirs as well Song and dance to make a sale

Anonymous
Anonymous

Just read another review and the referral reward of a gift card was also offered to my neighbor! I need to ask if they received it yet! My bet no!

1.0
#1341032
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Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
Stay away from Duraco Windows , they lie cheat and BS their way for a sale then once they have your cash their gone
We went with Duraco Windows because a family friend recommended them and was a aquantance of the owner/ president / CEO ( Matt ) Even though they were higher in cost , This all started late fall of 2017! Little did we know how this company actually operates The...
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Company wrote 0 private or public responses to the review from Aug 13.
Anonymous
Anonymous

You should see my *** job!!! Over a year and still not done! It’s so bad and they avoid contact. Verbally they promise the world to try to get that contract signed, then you g...

1.1
I didn't like
  • Not fulfilling contract
#1328941
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We purchased windows through Duraco and after they talked to us about a promotion about if we got referred from someone about getting windows from Duraco that customer who referred us would receive a 100.00 gift card and we would get a 50.00 gift card! As soon as...
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Company wrote 0 private or public responses to the review from Aug 11.
#1327030
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Duraco Windows - No show consultant

Canceled first meeting 15 minutes before appointment Did not show for May28 th 6 pm meeting No call
Company wrote 0 public responses to the review from May 29.
#1266401
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Duraco Windows - Lifetime Warranty
Duraco Windows - Lifetime Warranty
We built a new house in 2005. Some of the windows we purchased for the house were Duraco but the majority of the windows were from a larger, national brand window manufacturer. All of the windows from both manufacturers were triple pane, argon filled and low E glass....
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Company wrote 0 private or public responses to the review from Mar 29.
Anonymous
Anonymous

Dealing with Matt , same here emails and no response Deal with Ally !! Sent another Email last nite More for documentation about no response issues She responded via email Sam...

Anonymous
Anonymous

They did not honour warranty on my fathers window either!!

1.0
I didn't like
  • Not honouring their advertised lifetime warranty
#1222067
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Duraco Windows Window Installation Review

Duraco Windows - Simple Review #1482034561
Appalling customer service. They don't return phone calls or emails. You have to chase them to confirm appointments and schedule repairs. Their products are terrible, easily warp. Installation is also very very poor. Shop elsewhere.
Company wrote 0 public responses to the review from Dec 17, 2016.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
#975314
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Duraco Windows Window Installation Review

I ordered 2 windows and a patio door from Duraco and they were ready in the time outlined. The appointment was set up for their installation. They came when they said they would. They installed the windows and the glass. They cleaned up after themselves. I am SUPER happy with the experience.
Company wrote 0 public responses to the review from Nov 15, 2016.
5.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Warranty
#955708
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Window was not installed properly. It took him over 3 days to install 1 window. Never done properly. Still waiting for proper repairs. Blamed his helpers and the company.(Oh waiting for them to rebuild the frames)   3 years Still waiting. $4500 gone. Many,...
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Company wrote 0 public responses to the review from Jan 27, 2016.
Anonymous
Anonymous

My story is ten times worse. I will post it. They not only installed incorrectly, they damaged furniture and my home

Kenora,Ontario
#778723
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I wish that I had read these reviews before hiring them. Knowing what I know now about this company, I would never have used them. Stay far away from this company! Very dishonest and absolutely no customer service. And the product is not great either. They offer...
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Company wrote 0 private or public responses to the review from Sep 10, 2015.
Anonymous
Sharon

I also have purchased duraco windows, can't seem to have my 25 year warranty used. The windows have lost there seal and are of no value I will never buy windows from them agai...

1.0
#697708
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Contact Duraco Windows

Mailing Address:
Duraco Windows
90 Hutchings Street
Winnipeg, Manitoba R2X 2X1
Canada
Phone:
+1 204 222 3388
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Duraco Windows Products and Services

I decided to go with Duraco, as my neighbours used them. I started dealing with them in the winter. I was told my windows would be in by the middle of May. I phoned and spoke with the sales person and he doesn't know when they will be ready. I was going to go with...
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Company wrote 0 public responses to the review from May 20, 2015.
Anonymous
Anonymous

How did it work out?

#638735
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